In spite of the fact that the web hosting service supplied by the different companies is more or less the same, each provider has got their own platform with its own tweaks and ways to carry out certain tasks. That is the reason why, an info-stuffed knowledge base would be astonishingly helpful both for people with zero practical experience and for technically skilled individuals who will at some point discover how certain procedures are completed, but will waste some time in the meantime. The purpose of such a knowledge base is to help make the hosting service fast and easy to use, saving users a lot of time and energy. The end result is more gratified clients, as they can swiftly find the information they wish, and a lot less work for the client support staff representatives, because usually the vast majority of the questions and issues that customers have are already enumerated in the knowledge base. Given that the articles are properly written and encompass more things, you’ll be able to find out more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Hosting

If you order a shared hosting account through us, you will be supplied with access to our in-depth online documentation where you will find info about practically everything connected with our hosting services. The topics encompass anything from how to create an email address on your mobile device, to how to do various things using an .htaccess configuration file. The articles are written in a simple-to-grasp fashion and offer detailed guidelines on how to do a certain task within your Hepsia Control Panel. You can also find info that is not directly connected with Hepsia, for instance one that concerns Internet applications on your PC. The entire archive of articles will be located in the Help section of the Control Panel, but the ones that are relevant to a particular Control Panel section can be accessed on the spot. Given the fact that we have covered as many topics as possible, you’ll be able to learn pretty much everything associated with your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature an extensive online article archive where you can find any information that you might need about our web hosting services or about the Hepsia hosting Control Panel that we are using. We have created it on the basis of the feedback that we have collected from our customers over the years and, as a result, our articles deal with particular issues that you may chance upon and propose the easiest way to resolve them, for example receiving an HTTP 500 error message or being unable to send e-mail messages from your desktop PC even though you have the correct SMTP server settings. The articles are available in every Control Panel section and you can consult them at any given moment. They can help you broaden your knowledge not only about our platform, but also about the web hosting realm as a whole, as they offer in-depth guides and general info such as what file permissions or cron jobs are.