One of the typical reasons to get a hosting server of your own is the fact you'll have comprehensive control over the software environment and you could install anything you wish. This will allow you to run apps which require specific software in order to be present on the server, which is not possible with a shared web hosting server where you are able to install software just inside the account, but not on a root level. If you are not very experienced with this sort of matters, nonetheless, you could face issues since managing a hosting server of your own is different from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, thus our administrators will be able to handle different tasks which should be performed or can resolve various issues that you could come across.

Installation and Troubleshooting in VPS Servers

You could add the upgrade with several clicks whenever you require it and irrespective of the VPS servers plan you have chosen. This can be done either during the order procedure if you think that you will need support from the very start or later on from the VPS billing CP in case you have difficulties with any app on the server. Our expert administrators can install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade offers one hour of custom work and you can use it anytime. The vast majority of tasks take less than that, consequently the remaining time will be available for the future and you will be able to see it within the billing CP at any time. You can use the upgrade as a separate service or on top of the 30 minutes of custom work which are an element of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our dedicated web hosting plans and provided you add it, our skilled administrators can aid you with anything on your machine. Such as installing any third-party software that you might want to use on the server and troubleshooting any script which performs badly or doesn't run at all. Our upgrade provides sixty minutes of work and if a specific task isn't very time-consuming, we shall add the remaining time to your account. You'll be able to discover how many minutes are left within your billing CP and use them anytime you need support again. The Installation & Troubleshooting upgrade can be purchased at any moment, so in case you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you require help later on, you can add it from the hosting server billing area. 30 minutes of custom work are included in our Managed Services pack too, but in case you need more work to be performed on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the best possible way.