A 99.9% Server Uptime
The main benefit of creating your very own shared hosting platform is that you do not have to worry about compatibility – you design a specific set of software apps in such a way as to be compatible with a given set of hardware elements. The final result is something a whole lot more solid and dependable, as there are fewer possible chances of failure. We have built our cloud hosting system using time–tested hardware parts coupled with a seriously modified version of Security–Enhanced Linux in order to create an incredibly safe home for your own personal websites.
That is why, with each of our shared plans packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it’s essential to also build your own network infrastructure. That’s the reason why we set up a custom–configured internal network in all our data center facilities. Based on top–hole Juniper routers and switches, our internal network allows for astoundingly fast data transfer speeds and is completely redundant.
Hence, you can enjoy a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center as well as in our AU located data center, no matter which hosting offer you have opted for.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your money on the line, you can’t feel truly secure. That is the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel satisfied with our web hosting service or in case you wish to get a bit more robust web hosting solution, such as a VPS plans or even a dedicated web hosting plans – you’ll receive your money back in full, without secret fees or reimbursement charges.
24/7 Technical Support
In the event that you own a web hosting firm, your tech support engineers are of principal importance. Because of this, we’ve punctiliously assembled a very qualified team of support engineers, each with lots of years of training behind his back. With their help, we offer 24x7 support with each of our web hosting plans.
And not just that, we offer a 1–hour response time guarantee. All customer service inquiries are responded to in less than an hour and our average response time is well under 20 minutes!