Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Site Control Panel you will find an exhaustive Help section featuring a myriad of how–to articles and frequently asked questions. They are compiled by our support team of capable techs. Simply type in your question and our smart software will provide you with the most suitable answer.

  • Top quality support service

  • Tutorial Video Clips

  • If you’d like to watch how an action is completed or how an issue is solved, instead of just reading about it, then examine our compilation of educational video tutorials. They cover various different issues and will help you quickly find your way around our Site Control Panel.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 tech support service with a 1–hour ticket response time guarantee. Our team of accomplished tech support engineers will be online for you to respond to all the inquiries that you may possibly have. During off–peak times, an answer will be given in even less than twenty minutes.