Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service crew is trained to efficiently take care of all shared plans clients’ questions and assistance questions. Via our ticket system, you will be able to share your issue and a support staff fellow member is going to go back to to you in only maximum sixty minutes. In actual fact, practice shows that the average reply period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is delivered by a crew of qualified technicians which are prepared to reply to your issue quickly. You’re able to get hold of the technical support team by starting a support ticket from your Site Control Panel or by sending us an e–mail message. On business days, you may as well contact us on the telephone or use the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guidance while working on your sites within the Control Panel, you can always simply click the Help key and find your issue in the selection of posts that will pop up. We have as well turned the vast majority of articles and reviews into movies. The catalogue of video tutorials will show up if you pick the Videos button present in each section.